If you have a staff that reports to you, or are working toward this goal, you need to develop the variety of skills related to managing people -- and time. This course focuses on leadership skills, oral communication techniques, motivational and team-building strategies, and training programs. Through this course, you will develop many skills needed by managers in a maintenance environment, including the ability to plan, organize, schedule, delegate, budget, monitor, inspect, document, and write.
- Prioritization
- Needs analysis
- Resource development
- Resource management
- Time management
- The ability to communicate effectively with staff members, thereby fostering a more satisfied workforce.
- The skills needed to prioritize competing responsibilities
- The knowledge and confidence to solve problems and make decisions that will result in a safer workplace
ACE credit recommendation: 2 semester hours, upper division baccalaureate